Runners, Watchers, and Squatters

You’re reading this blog, and that means there’s a good chance that people ask you to help them solve computer problems. There are three types of users who ask for help: Runners, Watchers, and Squatters. Runners are all too happy to abandon their workstations for as long as it takes…

Read More

Worst Boss. Ever.

Did you hear about the Bangladeshi brick company that beheaded an employee to improve the color of its bricks? http://www.telegraph.co.uk/news/worldnews/asia/bangladesh/7493874/Bangladeshi-man-beheaded-to-redden-bricks.html This tragic incident raises many questions. The article is vague, but I assume a supervisor or some sort of boss was leading this strategy. So I wonder how the employee…

Read More

March Madness

CBSSports.com contacted me last week. I assume they thought of me because I’m so sporty. They have a web service that lets you watch live college basketball games, on demand, during March Madness. The web page wisely includes a Boss Button that allows viewers to switch to a business-looking screen…

Read More

Stalker Watch

I decided to not delete all of the crazy Canadian stalker comments coming in today so you could see what I have been dealing with for about seven years. Just sit back and watch. It’s fascinating in its own way. Her comments are on the strip page as well as…

Read More

Usability Testing

I got a strong reaction when I criticized Gmail’s interface. A few people mentioned that you can activate hot keys so you can just press the r key to reply. Fair enough. I burrowed into the Settings and activated the hot key feature. It was a good idea, but nothing…

Read More